Privacy by Design: We never track, store, or sell individual staff metrics or customer details. Our architecture relies on strict edge blurring and pseudonymization to protect your floor.
At GiM Operations Ltd, we take your data privacy seriously. This policy outlines how we handle data collected through our operational terminal. Our goal is to provide enterprise-level visibility while maintaining absolute anonymity for individuals.
We collect operational data from your connected systems, including sales figures, inventory levels, and scheduling patterns. This data is pseudonymized at the point of collection, ensuring no personally identifiable information (PII) of staff or customers enters our core index.
The data we collect is used to power your local operational dashboard and to generate aggregated, anonymized industry trends. We use these trends to fund our platform, allowing us to provide our services to venues for free.
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Our system architecture is designed with security as a primary tenet, utilizing encrypted data transfers and secure cloud storage.
Under GDPR, you have the right to access, rectify, or erase your data. Since our data is aggregated and anonymized at the macro level, individual data points are not identifiable. However, we are committed to transparency and will work with you to address any concerns.
If you have any questions about our privacy policy or how we handle your data, please contact our data protection officer at privacy@gim-operations.com.